Our Values

In every decision we make, our clients come first.

What does this mean?

First, we take the time to learn about the specific needs and risk tolerance levels of prospective clients, always mindful of the fact that our investment approach is not right for everyone. Our goal is to help each prospective client find the best firm for his or her unique situation, even if that means that we “lose the sale.”

Second, we believe that our clients are served best by the courage of our convictions – informed by years of market research and portfolio management experience – even when that means taking a position that defies conventional wisdom or telling a client something that he or she may not want to hear.

Third, we strive to keep costs down by charging reasonable management fees and by keeping portfolio turnover as low as possible, and we reject out of principle many costly practices deemed “acceptable” (read: profitable) by other money management firms but in our view detrimental to the investor. We do not use soft dollars. We do not earn a penny of commission from recommending or selling any product. And we do not receive any kickbacks or finder fees when we refer a client to one of our trusted professional service partners.

Fourth, we go out of our way to communicate with our clients on a regular basis, through regular written performance updates and in-house independently authored research reports, and by email, phone, and face-to-face meetings whenever requested by the client. Unlike most money management firms, which assign an account executive (read: salesperson) to run interference between the clients and the portfolio decision makers, we believe that every client should be able to speak directly to those making the investment decisions for his or her account.

Fifth, we are committed to supporting our community by supporting the many worthy causes to which our own clients devote so much of their own time, energy, and money. Recent contributions made by Financia Capital include Rebuilding Together, Habitat for Humanity, Genocide Intervention Network, and Lymphoma Research Foundation.

And finally, it is our company policy that if any client has a problem, that problem belongs to every principal and employee – it is not “someone else’s department,” but rather a responsibility we all share until the problem has been solved to the satisfaction of our client.